Our company offers the following order pickup and delivery options:
Option 1: Self-pickup from our warehouse in Riga, 6 Krustpils Street
Working hours: Every business day from 10:00 to 18:00, Saturdays from 10:00 to 14:00.
Order dimensions: No limits.
Weight: No limits.
Service fee: FREE OF CHARGE
Payment options: Prepayment by bank transfer based on an invoice, online bank payment, or payment by bank card on-site upon receiving the goods.
Option 2: Economy delivery (Parcel lockers)
Delivery method: Via popular parcel locker networks OMNIVA and UNISEND (delivery time: 1–2 business days across Latvia, Lithuania, and Estonia).
Order dimensions: Up to 35 × 61 × 74 cm
Weight: Up to 30 kg
Service fee: From €0.99 to €2.99 (depending on shipment size and parcel locker network).
Payment options: Prepayment by bank transfer based on an invoice, online bank payment, or payment by bank card on the website.
Option 3: Comfort delivery (Courier)
Delivery method: Via popular courier services such as UNISEND and EXPRESS PASTS (delivery time in Latvia, Lithuania, and Estonia: 1–3 business days).
Order dimensions: No limits.
Weight: Up to 30 kg
Service fee: From €5.99 to €29.99 (depending on parcel size and selected courier service).
Payment options: Prepayment by bank transfer based on an invoice, online bank payment, or payment by bank card on the website.
Option 4: Export delivery (International delivery)
Delivery method: Via international courier services such as DHL and EXPRESS PASTS (delivery outside Latvia, Lithuania, and Estonia; delivery time is calculated individually).
Order dimensions: No limits.
Weight: No limits (shipments over 30 kg are delivered on a pallet).
Service fee: From €14.99 to €499.99 (depending on size, weight, courier service, and destination region).
Payment options: Prepayment by bank transfer based on an invoice, online bank payment, or payment by bank card on the website.
Option 5: FERMATA individual delivery
Delivery method: Delivery conditions are agreed upon individually.
Order dimensions: No limits.
Weight: No limits.
Service fee: Calculated individually based on custom delivery conditions.
Payment options: By agreement.
Notes:
An order is considered paid on the day the payment is actually received in our bank account.
Delivery times may change due to courier service workloads/special circumstances or item availability in stock.
Attention! If the order is not paid within 3 business days after placing the order and receiving the order form at your email address, your order may be canceled!
Parcel locker compartment dimensions (Height × Width × Depth):
| Network / Size | S (Small) | M (Medium) | L (Large) | XL (Extra Large) |
| OMNIVA | 9 × 38 × 64 cm | 19 × 38 × 64 cm | 39 × 38 × 64 cm | — |
| UNISEND | 9 × 38 × 64 cm | 19 × 38 × 64 cm | 39 × 38 × 64 cm | 39 × 61 × 74 cm |